Terms & Conditions

Use of Our Website

This website is operated by Siltek. Throughout the site, the terms “we,” “us,” and “our” refer to siltek.sil-co.com. By accessing or using this website, you agree to be bound by these Terms & Conditions (“Terms”), as well as any additional policies referenced herein or available by hyperlink.

Acceptance of Terms

By visiting our website and/or engaging with our services, you agree to these Terms. If you do not accept them, you may not access or use the website. Any new features or tools added to the site will also be subject to these Terms. We reserve the right to update or change these Terms at any time by posting updates on this page. Continued use of the site after changes are posted constitutes acceptance of those changes.

Website Content & Services

Siltek offers this website, including all information, tools, and services, conditioned upon your compliance with these Terms. We make every effort to ensure accuracy, but we cannot guarantee that your device’s display of colors, images, or details will be exact.

Products & Availability

- Certain products or services may be available exclusively online and may have limited quantities.  

- Availability is subject to change, and we reserve the right to limit sales to any person, geographic region, or jurisdiction.  

- We may also limit quantities of products or services offered.  

Pricing & Modifications

- Prices for our products are subject to change without notice.  

- We reserve the right to modify, suspend, or discontinue any part of the Service at any time without liability.  

Returns & Exchanges

Products are subject to return or exchange only in accordance with our Return Policy, which is available on this website.  

Disclaimer of Warranties

We do not warrant that:

- The quality of any products, services, or information obtained will meet your expectations.  

- Any errors in the Service will be corrected.  

Limitation of Liability

Siltek shall not be liable to you or any third party for modifications, price changes, suspension, or discontinuance of the Service.  

Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of Aruba, without regard to conflict of law principles. 

Terms & Conditions

Last Updated: November 19, 2025

Welcome to Siltek. Please read these Terms & Conditions carefully before placing an order. By submitting an order, you acknowledge that you have read, understood, and agree to be bound by these terms.

1. Order Types & Payment Policies

We offer two ways to purchase our products: In‑Stock Orders and Pre‑Orders.

1.1. In‑Stock Orders

These are items currently available in our inventory and ready for immediate dispatch.

Payment: Full payment (100%) of the total order value is required at the time of purchase.

Accepted Methods: Cash on Delivery (COD) or Bank Transfer.

Confirmation: Orders made via Bank Transfer will only be processed and dispatched after payment has been confirmed in our account.

1.2. Pre‑Orders

These are items not yet available in our inventory, currently sold out, or special‑order items.

Payment: A non‑refundable down payment of 50% of the total product price is required to secure your pre‑order.

Final Payment: The remaining 50% balance is due upon notification that your item has arrived and is ready for pickup or delivery. Failure to complete the final payment within a reasonable timeframe may result in forfeiture of your down payment and cancellation of the order.

Accepted Methods: Cash or Bank Transfer.

2. Product Availability

All orders are subject to availability. In the event of supply difficulties or if products are no longer in stock after an order has been placed, we reserve the right to inform you about substitute products of equal or higher quality and value. If you do not wish to order the substitute products, we will refund any payment you have already made.

3. Delivery

3.1. In‑Stock Orders

Delivery will be scheduled promptly after your order is confirmed and payment is secured. We will coordinate the delivery schedule with you directly.

3.2. Pre‑Orders

The Estimated Date of Arrival (ETA) for pre‑ordered items depends on the shipping schedule of our courier. While we can track the package, we cannot guarantee the exact arrival date due to potential delays beyond our control (e.g., shipping company issues, natural disasters, customs clearing).

Notification: You will be informed via your provided contact number or email once your pre‑ordered item arrives.

Lost Shipments: In the rare event that an item is lost during shipment to us, we will refund the full amount you have paid for that item.

4. Cancellations

Once an order is submitted and the required payment (either full payment for In‑Stock Orders or the 50% down payment for Pre‑Orders) is made, the order is considered final and cannot be cancelled or exchanged for other items or services. All confirmed orders are considered sold.

5. Price

All prices are subject to change without notice. However, once your order has been accepted and confirmed by Siltek, the price for that order will not be changed. The total cost of your order is the price of the product(s) plus any applicable delivery charges and sales tax.

6. Risk and Title

The product(s) will be at your risk from the time of delivery or pickup. Ownership of the product(s) will only pass to you when we receive full payment of all sums due, including any delivery charges.

7. Warranty & Returns

7.1. Refurbished Laptops

Covered by a 6‑month limited warranty for hardware defects. Warranty does not cover accidental damage, misuse, or software issues.

7.2. Software Licenses & Installation (e.g., Microsoft Office)

Siltek provides the complete service of supplying and installing the license for you. We do not sell licenses separately. Activation is guaranteed at the time of delivery and installation. No warranty applies beyond activation, and ongoing support or warranty is subject to the publisher’s terms.

7.3. Accessories

No warranty applies. Accessories are eligible for return or refund within 14 days of purchase if unused or defective.

7.4. General Return Policy

You may apply for a return within 2 days of receiving your product (unless otherwise specified above).

Condition: To be eligible, your item must be unused, in the same condition you received it, and in its original packaging.

Process: Upon receiving your returned item, we will inspect it and notify you of approval or rejection of your refund.

Refund: If approved, your refund will be processed and applied to your original method of payment within a specified number of days.

Terms & Conditions

Last Updated: November 19, 2025

Welcome to Siltek. Please read these Terms & Conditions for Laptop Rental carefully before renting a laptop. By submitting a request to rent a laptop, you acknowledge that you have read, understood, and agree to be bound by these terms.

EQUIPMENT

The Owner and Renter agree to enter into a binding Agreement for the leasing of the Equipment. 

TERM

The lease period has a specified start and end date and time.

LEASE PAYMENTS

The Renter agrees to pay the Owner a one (1)-time payment to lease the Equipment during the Term. Such payment is due and payable at the execution of the Agreement. 

REFUNDABLE SECURITY DEPOSIT

A Security Deposit of AWG 100 is required and shall be paid by the Renter for any damage to the Equipment or losses incurred by the Owner during the term of the Agreement. In the absence of damage or loss, said deposit shall be returned to the Renter at the end of the Term.

LATE FEE PENALTY (RETURNING EQUIPMENT)

If the Renter does not return the Equipment at the end of the Term, Late Fee Penalty of AWG 25 shall be charged to the Renter for each day the Equipment is late (beyond the Term) and not returned to the Owner.

OWNERSHIP

Under the Agreement, the Equipment shall remain the property of the Owner and must be returned to the Owner in the same condition as the start of the Term.

INSURANCE    

Insurance for the Equipment by the Renter is Not Required. There is no insurance required to be obtained by the Renter under the Agreement for the Equipment. The Renter shall be fully responsible for any loss, damage, or destruction of the Equipment.

USE OF EQUIPMENT

The Renter agrees to use the Equipment for its intended use and legal purposes. Any use of the Equipment outside of its intended use or for unlawful purposes can result in the termination of the Agreement.

RENTER’S RESPONSIBILITY

It is the Renter’s responsibility to maintain the Equipment in accordance with industry standards during the Term. Any repairs, modifications, or damage caused to the Equipment, shall be the Renter’s responsibility. The Renter will be responsible for risk or theft, damage, loss, or destruction of the Equipment from any and every cause. If while in the Renter’s possession the Equipment becomes damaged, the Renter agrees to pay for any and all costs of repair, up to the current value of the Equipment. If while in the Renter’s possession, the Equipment becomes lost, the Renter agrees to pay the Owner its current value.

WARRANT

Owner warrants that the equipment functions in accordance with the manufacturers specifications. Owner is not responsible or liable for the failure of the equipment to perform the task for which it was rented by the Renter. Owner shall, at its own expense, repair or replace faulty equipment at the earliest possible time. Work carried out for causes other than hardware failure will be charged to the Renter.

DEFAULT

In the event of Default by the Renter, the Owner may terminate the Agreement and take possession of the Equipment without prejudice to any other remedies the Owner may have.

INDEMNIFICATION

The Renter shall indemnify and hold the Owner harmless from any loss, damage, or expense arising from the Renter’s possession, use, or misuse of the Equipment.

GOVERNING LAW

The Agreement shall be governed and construed in accordance with the laws of Aruba.